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Home Package:

Range of Use: Accessories work within a 75-100 meter radius.

In Your Garden: If you’re in your garden, any activation will connect to your digital base unit seamlessly.

Distance Considerations: The further you are (up to 100 meters), the harder it may be to hear the base unit. Don’t worry, our operators will follow protocol by calling you first and then escalating to your responders if they can’t reach you directly.

GPS Packages:

Designed for Mobility: Perfect for use while you’re out and about, whether in your community or beyond.

Immediate Assistance: If you press your button or an automatic fall alert is triggered, our monitoring partner will communicate with you via your device to assess the situation and provide the necessary response.

Location Tracking: The device’s GPS will be used to locate you, ensuring responders can find you quickly.

Signal Requirements: A GSM data signal is needed for optimal functionality. If the signal drops, try moving a few meters to regain connectivity.

Enhance Your Safety: Consider upgrading to our GPS Package for comprehensive coverage both at home and on the go.

Yes, the ‘At Home’ package is designed to work effectively within a large house and garden. The system uses a powerful signal that can cover extensive areas, ensuring you remain connected and safe throughout your home and garden.

Additionally, if you need coverage beyond your home, our GPS Watch (James Watch) and GPS Pendant (Oysta Rio) are excellent options. These devices provide reliable tracking and safety features wherever you go, making them perfect for larger properties and outdoor areas.

To start your Care Technology Service, make your first monthly/annual payment, including the setup fee and any extras you’ve selected, using your Credit or Debit Card. Our secure online payment system processes your payment immediately, getting your order underway. Subsequent quarterly payments will be managed through our Direct Debit system. You’ll receive an email with the Direct Debit form after completing your initial payment.

Responder details allow our monitoring centre to contact your designated family members, friends, or neighbours if you need assistance or in case of an emergency. We only contact your responders when we receive a call from you via one of our devices.

Peace of Mind: Ensure you have trusted responders ready to help when needed.