What Should I Do if My Personal Details Change?
It’s essential to keep Red Button Telecare informed if any of your details change, such as your phone number, responder contact information, medical conditions, or GP details. Keeping this information up to date allows us to deliver fast, accurate support when it matters most.
How to Update Your Details:
Using Your Device: Press the button on your device to speak with our 24/7 monitoring centre and update your information.
By Phone: Call us on 0800 0086277 to speak with the Red Button Telecare team and make any necessary updates.
Why It Matters: Keeping your records current helps ensure the right support reaches you quickly in an emergency.
